For questions about one of our products you can send an email to:

Always mention your order number, name of the product and your own name in the email.



All our products have a pick-up and return guarantee of 2 years after purchase.
If one of our products unexpectedly doesn't work well, you can make a report by submitting an application on

After completing the application completely, you will receive a DPD return label from us with which you can return the product free of charge to HKC.
Once we have received the product, we solve the problem within 7 working days. Then we send the product back to you.
Note: never send accessories with the shipment. Any files from you that are on the device may be lost.

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