Support

For questions about one of our products you can send an email to:
service@hkc-europe.com

Always mention your order number, name of the product and your own name in the email.

 

Garantee

All our products have a pick-up and return guarantee of 2 years after purchase.
If one of our products unexpectedly doesn't work well, you can make a report by submitting an application on hkc-eu.12return.com/.

After completing the application completely, you will receive a DPD return label from us with which you can return the product free of charge to HKC.
Once we have received the product, we solve the problem within 7 working days. Then we send the product back to you.
Note: never send accessories with the shipment. Any files from you that are on the device may be lost.

Please accept cookies to help us improve this website Is this OK? Yes No More on cookies »