You can also contact HKC customer service via the customer service contact form.
Always include your order number, item description and your name in the mail.
All TVs and monitors have a pick-up and return guarantee of 2 years after purchase and our PCs, laptops and DVD players have a 2-year carrie-in warranty after purchase.
If something unexpected is wrong with one of our products, you can make a report by submitting an application at For more info, look at our Guarantee page.
HKC-Europe has its own repair service. A team of specialists is ready to help you solve any problems. For more info, look at our Repair Service page.
A concise manual is included with our products. If you want more information, you can find the information of your product in Dutch, English, German and French on the User Manuals page.